Feedback, questions, concerns, ideas…you need to hear them. One of the best things we can do for the teams we lead is to create a culture where feedback is encouraged. I can’t tell you how many times the right feedback at the right time from a volunteer has shaped the direction of our ministry for the better! Is all feedback equal…nope, but that is where we listen and discern. Your team ( staff and volunteer) have ideas to make your organization better. Make sure they know you want them to speak up when something is on their mind. Your team needs a voice, make sure you give them that opportunity to have that voice.