This week I got a very interesting email from a conference I spoke at this past year. I got my evaluation forms for my session and had the chance to see all the feedback from the people in my sessions. When I recieved the email I immediatly opened up the results and the information I learned was really helpful. It was not all fun to read but after I had time to put it into context I learned some important lessons.
I noticed that no matter how many positive ratings I received I was drawn to the negative criticisms of my session. Anytime we recieve negative feedback is gets our attention more than positive feedback. As I looked over all the the feedback I learned some important ways I can help people more the next time I'm teaching at a conference, but to uncover those lessons I had to confront the criticism and learn from it.
You are going to have critics bring criticism your way. I promise that will happen and happen often as a leader. Here are a few reminders as you confront criticisim…
- Fight the natural desire to take it personal // your natural tendency will always be to push back on the critic. Work hard to not take it personal and embrace the opportunity to learn.
- Put the criticism in context // you can never treat every moment of criticisim the same because every experience comes from a unique individual. Criticisim has to be filtered through the context of who it comes from.
- Process the criticism // don't react…think. It's amazing the what we can see when we step back, think, and get a new perspective when we face criticisim.
- Even if the criticism is not valid, dig for the lesson to learn // there is a lesson to learn every time we face criticism you just have to dig deep for it. Be brave and have the courage to learn from your critics.
- Strive to keep improving // you are never going to be a perfect leader because those don't exsist. Use feedback to help you become a better leader!
- Don't believe the hype // never allow positive or negative feedback to define you. Keep your focus as a leader on pleasing God and not man.